Vaccine Shipment Delays During the Holiday Season

Submit orders by December 7th

To make sure that you receive vaccines when you need them, submit orders by 3:00 PM on Friday, December 7. These will be processed and shipped out as usual. Be sure to check the status of your order 2 business days after submitting.

Orders submitted between Monday, December 10 and Friday, December 28 may not be delivered until the week of January 8th. The distribution center will return to normal operations on January 2.

 

During the holiday season – from mid-December to early January – the distribution center that ships vaccine provided through the Vaccines for Children (VFC) and Vaccines for Adults At Risk (VFAAR) programs will have reduced shipping capacity. Orders submitted during this time may take longer than usual to ship.

 

Contact the VFC or VFAAR program if you need assistance.

Provider Education Coordinators

Joani Schmeling      phone: 215-685-6490

Mohan Nagaraja      phone: 215-685-6872

 DPHProviderhelp@phila.gov

 

VFC & VFAAR Coordinator

Jillian Brown          phone: 215-685-6424

Jillian.Brown@phila.gov

 

Vaccine Order Specialists

Christine Wilson      phone: 215-685-6728

Christine.Wilson@phila.gov   

Charma Miller         phone: 215-685-6667

Charma.Miller@phila.gov